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Rosette for winners!
Pick a winner!
My Hobby Horse and Friends multi coloured satin Rosettes -
One rosette will be added to your Box
Each rosette is hand made in Somerset, England in a differnt colour with the "My Hobby Horse and Friends" logo in the centre.
Each Rosette has a pin pack suitable for attaching to clothing.
Please note, exact colours may vary from those pictured.
Free Standard UK mainland delivery included. (3-5 working days)
If you would like to customise your Rosettes with an additonal Name please do email us for details:
sales@myhobbyhorseandfriends.com
RETURNS AND REFUND POLICY
Where do I send my returns?
A full refund on all purchases: if you are not fully satisfied with any of your purchases you may return them to us within 15 days for a full refund.
We do not pay for the return postage costs.
Please send your returns, including a note containing your original receipt number and (if possible) the reason for return to the following address:
My Hobby Horse and Friends
Unit 1A hazel wood tower
Golborne gardens
London, W10 5DT
Please retain proof of postage for your return. This will allow you to track your package if it fails to arrive on time at our returns centre.
How long will it take to process my refund?
Refunds are processed within 14 days of receipt of your return to our warehouse. (In practice refunds are generally processed the same day as a return is received.) During November and December returns may take up to 14 days to refund. When we issue a refund you will receive an email advising you of this. It will take your bank 3 working days (Monday through Friday) to credit your account from the date that we process your refund.
SHIPPING
FREE DELIVERY FOR UK MAINLAND 2-5 working days.on all orders placed by 2pm will be shipped next working day.
NEXT DAY DELIVERY FOR UK MAINLAND - £6Orders must be places by noon
Delivery is Monday to Friday, excluding public holidays. Any orders placed after 5pm Friday and over the weekend will not be dispatched until Monday, excluding Public Holidays.
Northern Ireland
Free shipping Order by 3pm for delivery in 2-5 working days.
Delivery is Monday to Friday, excluding public holidays.
Standard Shipping (Islands & Scottish Highlands)
£4.99 for all orders
Order by 5pm for standard shipping within 2-4 working days.
Areas in which £4.99 shipping applies:
- Postcodes:
- AB25-38
- AB41-56
- IV30-32
- Scottish Highlands includes postcodes:
- FK17-99
- G83
- IV1-28
- IV33-39
- IV52-54
- IV63
- KW1-14
- PA21-33
- PA34-40
- PH18- 26
- PH30
- PH31-41
- PH49-50
- AB36-38
- AB55-56
- All IV Postcodes
- Islands includes postcodes:
- HS1-9
- All IM Postcodes
- IV40-51
- IV55-56
- KA27-28
- KW15-17
- PA20
- PA41-49
- PA60-78
- PH42-44
- TR21-25
- ZE1-3
PREMIUM SHIPPING £ 6.99
Order by 5pm for delivery in 1-2 working days by DPD or DHL.
Delivery is Monday to Friday, excluding public holidays. Any orders placed after 5pm Friday and over the weekend will not be dispatched until Monday, excluding Public Holidays.
Unfortunately, we are unable to offer this service to our Islands & Scottish Highlands customers as the courier is unable to deliver premium shipping to these regions.
- Postcodes:
